Frequently Asked Questions

Get answers to common questions about Botox & Filler Savings Program.

The program is a monthly savings account: you enroll, pay a small monthly fee or set aside funds, and receive 10% off all Botox and filler services and products. Points accumulate with each purchase to redeem toward future treatments.

No prior experience is required. Members consult with our licensed injectors before treatments to assess suitability and safety. New clients will receive a personalized plan and education about Botox and fillers to ensure comfortable, informed decisions.

Yes. All eligible injectables and related products sold through J Madison Spa qualify for the 10% member discount. Our team will confirm product eligibility at purchase and ensure points are awarded for both services and qualifying retail items.

Points accrue based on dollars spent on Botox, fillers, and products; accrual rates are explained at enrollment. Redeem points as credit toward future injections or services. Our staff can outline your current balance and suggest redemption options during appointments.

Membership cancellation policies depend on terms agreed at enrollment. Typically, you may cancel at any time, but monthly contributions already applied to savings or fees are non-refundable. Contact J Madison Spa to review your account and discuss pro-rated options or remaining points usage.

Discount stacking varies. The 10% member savings typically applies to standard-priced Botox and filler services and products. It may not combine with other promotions or manufacturer rebates. Our front desk will verify eligibility at booking and explain any exclusions.