Frequently Asked Questions

Get answers to common questions about Classic Membership.

The Classic Membership includes one monthly choice among a 1-hour Swedish Massage, Customized Facial, Hot Stone Pedicure, Brazilian Wax, or Microdermabrasion. Members may switch selections month to month; treatments differ in duration or preparation—our team will recommend the best option.

Members receive a standing 15% discount on additional services and in-spa retail purchases. The discount applies at checkout for eligible items and cannot be combined with certain promotional offers. Ask staff about exclusions and how discounts interact with other specials.

Classic Membership benefits are generally non-transferable and intended for the registered member only. Some exceptions may be granted for special occasions with prior management approval. Contact our membership services to discuss gifting options or one-time transfers well in advance of appointments.

Members may cancel or freeze memberships with a 30-day written notice. Freeze options typically allow pause for up to three months per year. Refunds for unused months are subject to terms; contact membership support to review your account and available options.

Scheduling is easy via our online booking portal, by phone, or in person at the spa. Log in to your member account to select your monthly treatment and preferred time. For assistance or special requests, call membership services and we'll book it for you.

Promotional restrictions vary; some spa specials may exclude member benefits or cannot be combined with the monthly service selection. When booking during promotions, staff will clarify eligibility. Always mention your membership so we can apply applicable discounts or suggest best options.