Frequently Asked Questions

Get answers to common questions about J Madison Diamond Package - 4 Hours.

The package includes an Ultimate Massage, Deep Cleansing Customized Facial, Specialty Spa Manicure and Pedicure, plus a Halo IR session. The total experience lasts four hours, allowing ample time for each treatment and transition between services.

Yes. Our Deep Cleansing Customized Facial is tailored to your skin; we perform a consultation and select gentle products as needed. Please disclose sensitivities or allergies during booking so we can adapt treatments for your comfort and safety.

Pregnant or nursing clients should consult with their physician before infrared treatments. We recommend informing us when booking; in many cases we can modify the package or offer alternatives to ensure safety for both mother and baby.

Arrive hydrated and wear comfortable clothing. Avoid heavy meals before your session and refrain from applying lotions or perfumes. Plan to arrive 10–15 minutes early for check-in and consultation to maximize your full four-hour experience.

You'll likely feel relaxed, rehydrated, and mentally refreshed. Minor redness or sensitivity from facial treatments is possible but typically subsides within hours. Follow home-care advice provided by your therapist to extend benefits and protect your skin.

Absolutely. During booking and at arrival we discuss preferences and concerns. Treatments like massage pressure, facial focus, and nail polish choices can be customized. Upgrades or add-ons may be available for an enhanced experience for an additional fee.